Get in touch with us

Location: Our headquarters is located in Wilmington, NC. We service as far north as Topsail and as south as Southport.

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FAQ

Here are some answers to Frequently Asked Questions.

Do you charge for a consultation?

Our consultations are completely free. We’ll come out to your property to learn more about your needs, take rough measurements, and follow up with an estimate for products and installation.

How long does the process take?

Once a contract is signed, we can typically install a job within 4-6 weeks. Timing all depends on the complexity of the job, products chosen, and material availability. However, we do all we can to complete jobs as timely as possible.

Do you offer a warranty?

Most of our products come with a warranty – depending on the manufacturer. Creative Outdoor Solutions stands behind our installations with a lifetime warranty outside of routine maintenance and repair.

Do you offer custom products?

Yes we do. All of our products are measured and made-to-order. We can accomodate installation on the smallest of windows / openings to the largest.

What areas do you serve?

We’re based out of Wilmington, NC and service the entire Wilmington area, up to Topsail, and down to Southport and surrounding areas.

Do you provide service?

Absolutely. We have a complete service department offering repairs and maintenance on products we install as well as others.

What is the most popular product?

Great question and one that is tough to answer. Everyone’s situation is different. Outside of structural differences, personal preferances are what drive most purchases. However, most people go with an automatic rolldown system.

Do you offer automatic shutters?

We sure do! Most of our systems can be placed on a motor and controlled with a remote or app from anywhere in the World.