Hurricane Shutters FAQ

Most of our products come with 5 years warranties and some carry a 10 year warranty. We stand behind our install as well with a 1 year installation warranty.

We are located in the Porters Neck area of Wilmington and service Wilmington, Wrightsville Beach, Hampstead, Surf City, Topsail, Southport, Leland, Oak Island, Carolina Beach, Jacksonville and Greenville North Carolina. If you’re not sure if we install in your area, give us a call 910-212-6306.

We require a 50% deposit to move forward and place the order. Once the product is installed to the customers satisfaction, we collect the remaining balance.

Once the product arrives, we like to get it installed as quickly as possible and can generally do so within a week or two at the most after arrival. A rough estimate on install time is about an hour per opening, this of course depends on the complexity of the job.

We use stainless steel hardware when installing to mitigate rust and deterioration of hardware over time.

We do. We come behind all of our drill holes and screws with caulk to protect and prevent water from ever entering the home.

That depends on your HOA – but typically if you live in a neighborhood governed by an HOA, they’ll want you to seek their approval first. We can provide photos, dimensions, materials and insurance proof if needed.

Yes we do. We’d be happy to provide the contact information for several homeowners who have given us permission to use them as a reference. You can also check out our reviews page with real google reveiws from actual customers. 

We sell and install the following types of hurricane shutters and protection products

• Accordion Shutters
• Roll Down Shutters
• Motorized Hurricane Screens 
• Bahama Shutters 

We also offer Retractable Awnings and Motorized Shade Screens. 

All of our hurricane shutters are Florida Building Code and Miami Dade County approved and can protect a home from category 5 hurricane force winds.

Motorized shutters can still be operated with a crank over-ride if the power is out. They would be raised or lowered with a hand crank attached to the hood of the shutter.

Most of our shutters are made from extruded aluminum which doesn’t contain iron, so they’ll stay rust free.

Shutters are powder coated to help protect and prevent shutters from rusting or chipping due to the harsh elements of the coast.

No. Not if they are made from extruded aluminum like our products.

Hurricane shutters can help prevent damage from wind driven rain by keeping water off of the seals of the windows, however they are not waterproof. Standing water, in a flood scenario, will get behind the shutters.

Hurricane shutters, when taken care of properly, should easily last well over 15-20 years. Shutters should be cleaned and serviced regularly to ensure their longevity. The biggest issue we see that causes shutters to decrease in life is when they are not cleaned at least once a year. Sand and salt air are not friendly and need to be washed away.

Maybe. The answer used to be “yes” but it really depends on the insurance agency. Most agencies require that every single opening of your home needs to be protected. It’s best to check with your agency. If you need insurance coverage visit Cory Kennedy’s website. 

Absolutely. When deployed, hurricane shutters can keep the heat out in the summer and in during the winter.

No. Sunbrella fabric is made out of magical dyed acrylic and will not fade over time. 

The housing and arms are available in white, beige, tan and bronze (almost black). 

The maximum width for a retractable awning is 19ft 6 inches and the maximum extension is 12ft 6 inches.

Bahama Shutters are available in RAL powder coated colors. In simple terms, 100+ different color options.

You should service your shutters at least once a year, however using your shutters 1-2 times a month is the best way to keep them in good working order.